Eastern Communications, the pioneering corporate communications company in the country, focuses on delivering corporate-grade reliable, quality and cost effective connectivity for its existing corporate clients. This reinforces its commitment to provide communications service towards the more demanding and exacting specifications of the business environment. Since the company focuses 85% of its business to the corporate sector, its bandwidths and resources are not “clogged” and distracted by residential users that is characteristic of the bigger telephone companies. Eastern communications directs investments for the future. This includes building infrastructure with priority on the expansion of its backhaul into Tagaytay and Batangas to provide faster and more reliable services at competitive process. The company has began investing in new systems to improve its network efficiency and operational responsiveness, one of them being the upgrade of its customer care, billing and collection, service provisioning and interconnection systems. Over the early part of 2008, Eastern also invested millions in consumer research to better understand their corporate market’s need.

Source: Commuter Express, November 6, 2008, News p. 6