CORPORATE FOCUS
 
EASTERN Communications business is focused on delivering CORPORATE-GRADE reliable, quality and cost-effective connectivity. The company’s services are therefore geared towards the more demanding and exacting specifications of business.

With over 85% of EASTERN’s business in CORPORATE, its systems, bandwidths and resources are not “clogged” nor “distracted” by residential concerns unlike other bigger telecommunications providers 

BUSINESS ENABLING

EASTERN Communications has spent Millions of pesos on CORPORATE CLIENT research to better understand their needs and ground the development of products. This also serves as the basis for anticipating emerging “service customization” requirements.

This is unlike the other bigger players whose CONSUMER revenue is more substantial and therefore draws attention away from attention and quality fulfillment of CORPORATE services

EASTERN has invested millions of pesos on customer research to identify their current and future needs and use this as basis to develop relevant solutions for their clients    

INVESTING IN THE FUTURE WITH CORPORATE CLIENTS IN MIND

EASTERN Communications’ biased dedication to CORPORATE is directing its investments for the future: This includes  
INFRASTRUCTURE with priority being the expansion of the backhaul into Tagaytay and Batangas to provide Faster, Reliable Services at more Competitive pricing.

SYSTEMS to further improve network efficiency and operational responsiveness. Upgrades are being installed in customer care, billing & collection, service provisioning and interconnection systems.

CORPORATE BIASED SERVICE-INNOVATIONS initiatives that are driven by the following:

• In-depth RESEARCH among CORPORATE CLIENTS to better define emerging needs.
• SME - to - ENTERPRISE Value-added-services that ENABLES the target customers to do their business better.
  
• A CORPORATE-dedicated Customer Care program

With 130 years in the Philippines, EASTERN Communications renews its 130 years of service excellence and customer satisfaction in 2008 to connecting its clients FASTER, BETTER.