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Customer Service

VISION

Fueled by excellence and dedication, we will provide seamless customer service that will lead to unparalleled customer satisfaction in the industry, thereby, increasing the company’s profitability and market share.
KEY OBJECTIVE

To provide quality customer service for residential, small and medium enterprise, corporate, and internal clients in all identified opportunity area nationwide and within ETPI, through the judicious use of company resources, thereby, improving operating efficiencies, profitability and increased shareholder’s value




Customer Care Hotline               +63 2 3001000
Email                                        customerservice@etpi.com.ph
Facsimile                                  +63 2 3001111

Products and Services Hotline     +63 2 3008000
Email                                       inquiries@etpi.com.ph
Facsimile                                  +63 2 3251424
                                              +63 2 3251421
                                               +63 2 3252152